Billing support
Refunds and cancellations
This page explains how to stop recurring billing and how to request help with a charge.
Last updated July 28, 2026
Cancel a subscription
Open My Space, choose Manage Billing & Cancellation, and complete cancellation in Stripe’s secure customer portal. Cancellation prevents future renewals. Unless Stripe shows otherwise, access continues through the end of the current paid billing period.
Founding access
The $19 founding offer is a one-time digital-access purchase and does not renew. If you cannot access the program after payment, contact us so we can restore access or investigate the charge.
Refund requests
Email hello@elevatedmovements.com with the purchase email, charge date, and reason for the request. Requests are reviewed individually. Refunds are provided when required by applicable law or when Elevated Movements determines one is appropriate; approval is not guaranteed.
Unexpected or duplicate charges
Contact us promptly before opening a payment dispute when possible. We can review duplicate checkouts, subscription status, and account-access problems using Stripe’s transaction records.